Key rules: cashback is paid only after the store confirms your order. Confirmed cashback can be withdrawn to your UPI ID once it reaches ₹100. There are no fees.
1. Where cashback comes from
When you buy through a VOUCHERA link, the store pays VOUCHERA a commission for referring you. We share part of that commission with you as cashback. You pay the store’s normal price — cashback never adds to your bill.
2. Making sure your purchase tracks
Stores record purchases using tracking cookies set when you click Shop. To give your purchase the best chance of tracking:
- Click Shop on the VOUCHERA voucher right before you buy, and complete the order in the same session.
- Allow cookies on the store’s website and pause ad blockers or strict tracking protection.
- Don’t visit other cashback, coupon or comparison websites between clicking and buying.
- Use only coupon codes listed on the VOUCHERA voucher for that store.
- Use the payment methods and products the voucher marks as eligible.
3. How cashback is calculated
Cashback is calculated on the final order value the store confirms, using the rate shown on the voucher when you shopped. Unless the voucher says otherwise, stores usually exclude taxes, shipping, convenience fees, gift wrapping, and amounts paid with gift cards, store credit or wallet balance. Where an offer has a cap, the cap applies per order.
4. Cashback statuses
| Status | What it means | Can I withdraw it? |
|---|---|---|
| Tracked | The store has reported a purchase made through your VOUCHERA link. | Not yet |
| Pending | The store’s return and cancellation period is still open. | Not yet |
| Confirmed | The store has approved the order and its commission. | Yes, from ₹100 |
| Paid | We have sent the cashback to your UPI ID. | Already paid |
| Declined | The store did not approve the order. We’ll tell you why. | No |
5. How long confirmation takes
Each store confirms orders on its own schedule, usually after its return window closes. The typical tracking and confirmation times are shown on every voucher. Some stores take longer than usual; when that happens, we follow up with the store or its affiliate network.
6. When cashback is declined
A store may decline commission, and so cashback, when:
- The order is cancelled, returned, refunded or exchanged.
- The purchase wasn’t completed through the VOUCHERA link, or another website’s link replaced ours.
- A coupon code not listed on the voucher was used.
- The product, category, payment method or user type is excluded by the offer’s conditions.
- The order is a duplicate, a test order, or flagged by the store as fraudulent or bulk purchase.
If part of an order is returned, cashback is recalculated on the part you kept.
7. Missing cashback claims
If you believe a purchase wasn’t recorded, send us a claim within 30 days of the order date using the missing cashback form or by email to support@vouchera.in. Please include:
- The store name, order ID, order date and order value.
- A copy of the order confirmation email or invoice (you can remove card or address details).
We’ll raise the claim with the store or its affiliate network and update you by email. The final decision on a claim rests with the store; we will share the outcome and reason with you.
8. Withdrawals
- Minimum: your confirmed cashback must total at least ₹100.
- Method: payouts are made by UPI only.
- Your UPI ID: it must belong to you. Check it carefully — payments sent to a UPI ID you provide cannot be recalled.
- How to request: use the withdrawal form or email us from the address you use with VOUCHERA, stating your UPI ID and the amount.
- Verification: we may ask you to confirm your identity or order details before paying, to protect your balance.
- Timing: we aim to process valid requests within 7 working days and will tell you if a payout is delayed.
- Fees: none.
We will never ask for your UPI PIN, OTP, card details or passwords.
9. Reversals after payout
Occasionally a store reverses commission after it was confirmed — for example, after a late return. If cashback we already paid is reversed by the store, we may deduct that amount from your future cashback. We will let you know before doing so.
10. Changes to this policy
We may update this policy as stores, networks or the law change. Changes apply to purchases made after the date at the top of this page.
11. Questions
Email support@vouchera.in — we’re happy to explain any rule on this page.